Terms of Service

Terms of Service

Welcome to Lumora. These Terms of Service explain the rules and conditions for using our website, accessible from https://thelumora.co.in/. By visiting or using this website, you agree to follow these terms.

If you do not agree with any part of these Terms of Service, please do not use our website.

About Lumora

Lumora is an interior solutions and architectural glass service brand based in Indore, Madhya Pradesh. We provide information and services related to glass windows, aluminium windows, UPVC windows, Domal windows, system windows, glass railings, glass partitions, shower enclosures, mirrors, glass shelves, table tops, back painted glass, designer glass panels, and other custom glass and interior solutions.

Use of Our Website

You may use our website for general information, service enquiries, blog reading, contact requests, and understanding our products and services. You agree not to use this website for any unlawful, harmful, misleading, abusive, or unauthorised purpose.

You also agree not to attempt to damage, misuse, copy, interfere with, or disrupt the website, its content, security, functionality, or user experience.

Website Content

The content published on Lumora is created for general information, awareness, education, and service explanation purposes. We try to keep the information accurate, useful, and updated, but we do not guarantee that all information will always be complete, error free, or suitable for every project.

Content related to materials, designs, prices, brands, installation methods, specifications, availability, and service details may change over time. For project specific guidance, quotation, measurement, or technical suitability, please contact Lumora directly.

Service Enquiries and Quotations

Users may contact Lumora through phone, email, WhatsApp, enquiry form, or other available contact methods for service enquiries. Any quotation, estimate, or suggestion shared by Lumora may depend on site condition, project size, material selection, design requirements, labour, location, availability, and other practical factors.

A quotation or discussion shared through the website, phone, message, or email does not become a confirmed order unless both sides clearly agree to the final scope, pricing, timeline, payment terms, and project requirements.

Project Information and Site Conditions

For glass, window, railing, partition, shower enclosure, or interior related work, final decisions may require proper measurement, inspection, technical understanding, and discussion. Actual results may vary based on site condition, wall structure, opening size, material availability, design changes, and installation requirements.

Lumora is not responsible for incorrect decisions made only on the basis of general website content without proper consultation or project specific discussion.

Intellectual Property Rights

All website content, including text, images, graphics, design elements, service descriptions, blog content, layout, branding, and other materials published on this website, belongs to Lumora unless otherwise mentioned.

You may not copy, reproduce, republish, modify, distribute, sell, or use our website content for commercial purposes without written permission from Lumora.

Images and Visual Representation

Images, designs, graphics, and project visuals shown on the website are used for representation, information, service explanation, and design inspiration purposes. Actual product finish, glass colour, profile design, hardware, size, thickness, and final installation may vary depending on project requirements and material availability.

Third Party Links

Our website may contain links to third party websites, tools, social media platforms, embedded content, or external resources. These links are provided for convenience or additional information.

Lumora does not control or take responsibility for the content, privacy practices, terms, accuracy, services, or actions of third party websites. Users should review the terms and policies of any external website they visit.

Advertising and Third Party Services

Lumora may use third party services such as Google Analytics, Google AdSense, advertising networks, embedded tools, or other website technologies. These services may use cookies, tracking technologies, or data collection methods according to their own policies.

Users can read our Privacy Policy and Cookie Policy to understand how information and cookies may be used on our website.

Limitation of Liability

Lumora will not be responsible for any direct, indirect, incidental, financial, technical, or consequential loss arising from the use of our website, inability to use the website, reliance on general website content, third party links, technical issues, or changes in information.

Website content is provided on an “as available” basis. Users are advised to contact us directly before making project decisions based on website information.

User Submitted Information

When you submit your name, phone number, email address, project details, or any other information through our website or contact channels, you agree that the information provided is correct and shared voluntarily.

Lumora may use this information to respond to your enquiry, understand your requirements, provide service related communication, or share relevant updates. For more details, please read our Privacy Policy.

Prohibited Activities

While using our website, you agree not to:

  • Use the website for illegal or harmful activities.
  • Copy or misuse website content without permission.
  • Attempt to hack, damage, overload, or disrupt the website.
  • Submit false, misleading, abusive, or harmful information.
  • Use automated tools to scrape, copy, or misuse website data.
  • Violate any applicable law, regulation, or third party rights.

Changes to Our Website

Lumora may update, modify, remove, or change any part of the website, including content, pages, services, blog posts, design, features, and policies, at any time without prior notice.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our website, services, legal requirements, business operations, or policy practices. Updated terms will be posted on this page with a revised date.

Governing Law

These Terms of Service shall be governed by and interpreted according to the laws of India. Any disputes related to this website or our services shall be subject to the applicable jurisdiction of courts in Madhya Pradesh, India.

Contact Us

If you have any questions about these Terms of Service, you can contact us at:

Lumora
Indore, Madhya Pradesh, India
Email: info@thelumora.co.in
Website: https://thelumora.co.in/

Last updated: May 2026